Defect Diagnosis

ECP - Defect Diagnosis Service

Not all issues with school buildings can be addressed proactively. Which is why we can be on-hand to assess if a situation arises. With our Defect Diagnosis service we will provide expert advice on reactive actions. 

From compliance advice following a legionella outbreak, to conducting an electrical survey following a potential leak. We can help identify the source of the defect, and diagnose how to prevent further damage. Structural defects is included in our diagnosis. 

Thanks to drone technology, we are able to view hard to reach areas. This prevents the need for expensive scaffolding or access platforms. It is ideal for viewing roofs, ceilings and stairways. It also means we can conduct the assessment in a timely manner. Roofs in particular are prone to damage occurring over time, due to the external elements. We have been involved with a number of projects relating to the replacement of roofs, and also installations of solar panels. Check out our case studies for examples. 

Services available:

  • Assistance in identifying building defects and compliance issues
  • Advice/assistance on remedial works

RAAC Surveys

We are also qualified in identifying if RAAC (Reinforced Autoclaved Aerated Concrete) is present on site and have many years experience conducting the surveys.

Following the publicity shared on the topic in 2023, and the type of concrete in education estates, the government updated their documentation on RAAC. This covers how to appoint a RICS chartered building surveyor or chartered structural engineer (such as ourselves at ECP) to confirm it is RAAC. The documentation also details how to inform the Department for Education (DfE) that it needs to be removed. The latest guidance associated to RAAC in education settings can be found here.

Long-Term Partnerships

All of the above falls in line with our aim to establish long-term partnerships with our schools. This enables us to gain an in-depth understanding of the buildings and sites, so we are able to assist when issues occur. By having the additional insight and understanding, we are able to ‘come in cold’ to a situation with limited knowledge of the area.

Our Expertise

We provide estate consultancy services exclusively to the education sector, from a hybrid team of experienced chartered surveyors and architects.

PPM Surveys

We conduct Planned Preventative Maintenance Surveys (PPM) to be able to provide a high-level overview of the condition of school sites.


Want to know more? Send an email to one of our team members today to find out how we can support you.

Get in touch